Senior VP Global Operations, ModSquad
Rich Weil is the Senior Vice President of Global Operations at Metaverse Mod Squad, where he is responsible for world-wide project logistics, client services and business development. Prior to joining Metaverse, Rich held positions building and managing Community Relations and Customer Service teams at NCsoft, Kaneva and Cartoon Network. A long-time MMO enthusiast, Rich is a consistent advocate of new ways to engage online communities that blend Community Relations and Customer Support. He is a frequent speaker at major industry events, including the Game Developers Conference, SXSW, PAX, and Game Connection. Prior to joining the game industry in 2004, Rich obtained a degree in Military History from the University of Texas and worked in Human Resources and Management, including as HR Director for a software development consultancy in Austin, Texas.