speaker-info

Seraphina Brennan

Senior Community Manager, Trion Worlds

Perpetually surrounded by games of all types, Seraphina Brennan is the Senior Community Manager of Trion Worlds’ Austin, TX office. Armed with a psychology degree and a passion for gaming, Seraphina has been involved in a variety of titles in her career including The Lord of the Rings Online, Batman: Arkham City, the F.E.A.R. Franchise, and her current love, ArcheAge. Her work has spanned community management, creative writing, game design, in-game event coordination, livestream production, and more.

Even when not simultaneously interacting with thousands of gamers online, Seraphina keeps her gaming hobby well fueled. She can usually be found playing board and card games at a local cafe, roleplaying with friends, or standing shoulder-to-shoulder with her beloved fiancée on the battlelines of live action role playing games across the country.

My Sessions

Trashing Toxicity: How to Massively Change Community Behavior

Room 12b

Tough, toxic communities. Many games have to deal with them, but what can you, as a company, do to fix the problem so it doesn’t take over your game? Community Relations professionals Linda Carlson and Seraphina Brennan, of Trion Worlds, visit the psychological principles behind toxic behavior, how change is possible, and how the company […]

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